About Us

FirstCare has grown into one of South Africa’s leading Independent Courier Pharmacies, providing a discreet and safe service to patients. Years of training means we have high levels of patient support, advice on medication, and customer service.
We understand how to care for people and realize that our patients need easy access to a professional and compassionate team of Pharmacists who will attend to any medicine query in a confidential and professional manner. We have a passionate Multi-lingual call centre with dedicated teams per scheme and we can also label your medication in the language of your choice!

What We Do

We specialise in the delivery of HIV medication in an environment of strict confidentiality.
All parcels are electronically tracked throughout our system. Schemes can view the
progress of all parcels via web-based interface total transparency

Courier Service

All scripts we receive are checked with Complienz, a program that shows us if any of your medications interact with each other causing dangerous side effects. We are then able to help you get your medication right.FirstCare uses Speed Services, XPS, and The Courier Guy. We do deliveries countrywide to any address – Urban or Rural and ensure your medication will be delivered within 48 hours providing authorisation and prescriptions are in order. All of our parcels are electronically tracked guaranteeing we know where your medication is and when it will be delivered.

Our Network

First Care forms part of the WeCare Network. This network consists of more than 1000 pharmacies countrywide. In case of emergency or in the event of a postal courier strike Firstcare Courier Pharmacy is able to refer the patient to one of these pharmacies in order that they may collect their medication.

Did You Know

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All scripts we receive are checked with Complienz, a program that shows us if any of your medications interact with each other causing dangerous side effects. We are then able to help you get your medication right. FirstCare uses Speed Services, XPS, and The Courier Guy. We do deliveries countrywide to any address – Urban or Rural and ensure your medication will be delivered within 48 hours providing authorisation and prescriptions are in order. All of our parcels are electronically tracked guaranteeing we know where your medication is and when it will be delivered.

Our Services

At FirstCare Pharmacy, we provide a reliable, local, shorthaul and national courier distribution service across key regional and metropolitan locations across South Africa; from Cape Town to Johannesburg and most places in between. The simple act of getting your meds from A to B shouldn’t be rocket science, that’s why at FirstCare Pharmacy, we offer a simplified service; there are no complicated formulas, multiple weight breaks, or messy con notes to complete…

5 Important Benefits of having your medication delivered

Our services are highly confidential.

Saves you time – you get your medication on time, every time without having to stand in long queues.

Saves you money – no delivery fee

Your medicine can be delivered monthly, ensuring you take your medication regularly to keep you healthy.

When you take your medication regularly you are less likely to fall ill which means fewer clinic or doctors’ visits.

Testimonials

FirstCare Courier Pharmacy Testimonial section brings you a section that provides feedback we getting from our clients and patients on a weekly basis on the type of work we providing our communities.

Good evening, I just want to thank Evelyn and the team, for the best service we always receive when we call, medication always comes on time, and I have no complaints. Thank youDr MI Sithole's Rooms
It is heartening to know that our members are in good hands with you, you see, they are like family to us. Please thank your team for me, you just motivated me too to go beyond any mile like. Proud to be working with you and hope this is going to be a never-ending professional relationship between the two companies.Jeanette Khoza

MEET THE TEAM

FirstCare Pharmacy has dedicated specialized staff and pharmacists who are aware of the latest treatment regimens. These staff members have personal relationships with a number of medical schemes and can offer specialized medication advice to patients.

Lauren James
Pharmacist & Director
Edward
PB Pharmacist Assistant in the Sizwe Team
Letia
DISPATCH Assistant
Thomas
LB Pharmacist Assistant in DISPATCH
Sammy Lo
Call Centre Agent in Hosmed
Evelyn
PB Pharmacist Assistant & Sizwe Team Leader
David
Driver
Emily
Admin
Patience
LB Pharmacist Assistant in Sizwe Team
Henriette
PB Pharmacist Assistant & Hosmed Team Leader
Mapho

Opening Hours

FirstCare Courier Pharmacy Operating Hours are as follows. Please feel free to check them out below and we shall be more than happy to answer any question.

Monday – Friday 8.00 – 16.30
Saturday closed
Sunday 9.00 – 17.00

CONTACT US

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